Features
Our goal is simple: Improve customer relationships.
Centralized
Support
It equips you and your team with the right tools in one place to better manage the overall customer engagement process and enhance customer experience. Every exchange is automatically converted into a ticket and can be tracked.
Detailed Reports &
Filters
Get a complete overview of interactions with customizable reports to analyze open tickets. Whether it’s a sale query, customer complaint or just an information requirement, it helps to review and manage with a click of a button.
Forms
Creation
Create custom forms for multiple campaigns in a few clicks to record accurate information in a systematic manner, based on your preferences and business needs.
Real Time
Stats
Overall view of the customer interactions of a business, including multiple campaigns, all in one place.
Multi-Channel
Communication
Whether it is your Facebook page, website live chat support or WhatsApp’s business account, ticket creation and communication through all channels is handled in a unified manner.
Business Process
Integration
Define roles to better manage the business processes. Delegate and stay on top of your business interactions with your customers.